Privacy Policy
Last updated: [23/09/2026]
MyBuddyHome respects your privacy and is committed to protecting the personal information you provide when you use our website, contact us, or make a reservation.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information.
1. Who We Are
This website is operated by MyBuddyHome, providing long-stay accommodation in Mokattam, Cairo, Egypt.
For privacy-related questions, please contact:
Email: admin@mybuddyhome.com
Phone/WhatsApp: +201 555 888 999
2. Information We Collect
Depending on how you use our website, we may collect information such as:
- Full name
- Email address
- Phone number
- WhatsApp number, where provided
- Booking and accommodation details
- Check-in and check-out dates
- Number of guests
- Payment and transaction information
- Messages and enquiries you send to us
- Information you provide through contact or booking forms
We only request information that is reasonably necessary for the relevant purpose.
3. How We Use Your Information
We may use your information to:
- Process and manage reservations;
- Communicate with you about your stay;
- Respond to enquiries;
- Process payments;
- Provide customer support;
- Manage check-in and accommodation arrangements;
- Send important information relating to your reservation;
- Maintain and improve our website and services;
- Prevent fraud, misuse or security issues; and
- Comply with applicable legal obligations.
We will not use your personal information for unrelated purposes without an appropriate legal basis or your permission where required.
4. Payments
When you make a payment through our website, payment information may be processed by the relevant payment provider.
Where possible, MyBuddyHome does not directly store complete payment card details on its own website servers.
Payment providers may process your information according to their own privacy policies and terms.
5. Cookies
Our website may use cookies and similar technologies to make the website function correctly, remember preferences, understand website usage and improve performance.
Some cookies may be placed by third-party services used on the website.
Depending on the services installed on the website, these may include:
- Essential website cookies
- Booking-related cookies
- WooCommerce cookies
- Analytics cookies
- Security cookies
You can manage cookies through your browser settings and, where applicable, through our website’s cookie controls.
6. Analytics
We may use analytics tools to understand how visitors use our website, such as which pages are visited and how users interact with the site.
Analytics information is used to improve the website and user experience.
If third-party analytics services are enabled, those services may process information according to their own privacy policies.
7. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Payment providers
- Booking and reservation services
- Website hosting providers
- Email and communication services
- Website security and analytics providers
- Professional advisers or authorities where legally required
We only share information that is reasonably necessary for the relevant purpose.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including reservation management, customer support, accounting, legal and regulatory requirements.
Different types of information may therefore be retained for different periods.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Rights
Depending on the laws that apply to you, you may have rights relating to your personal information, including the right to:
- Request access to information we hold about you;
- Request correction of inaccurate information;
- Request deletion where legally applicable;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent; and
- Request information about how your personal information is used.
To make a privacy request, contact us using the details below.
11. Children’s Privacy
Our website is intended for adults making accommodation enquiries and reservations.
We do not knowingly collect personal information from children for marketing purposes.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will be published on this page with the updated date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
MyBuddyHome
Mokattam, Cairo, Egypt
Email: admin@mybuddyhome.com
Phone/WhatsApp: +201 555 888 999