Last updated: 23/09/2026
Thank you for choosing Mybuddyhome.
MyBuddyHome provides private rooms and shared-home accommodation in Cairo for long-stay guests, with a minimum stay of one month. Because rooms are reserved for extended periods, cancellations and refunds are handled differently from short-term hotel bookings.
1. Minimum Stay
All reservations at MyBuddyHome have a minimum stay of one month, unless a different minimum is specifically stated in writing by MyBuddyHome.
2. Reservation Confirmation
A reservation is confirmed once:
- The required booking information has been provided;
- The applicable payment or deposit has been received; and
- MyBuddyHome has confirmed the reservation.
The applicable price, payment schedule and cancellation conditions will be communicated before the reservation is finalized.
3. Cancellation Before Check-In
If you need to cancel your reservation before your scheduled check-in date, please contact us as soon as possible.
Any refund will depend on the cancellation terms that applied to your specific reservation.
Where applicable, amounts that are expressly identified as non-refundable will not be refunded.
4. Cancellation After Check-In
Once a guest has checked in, cancellation or early departure does not automatically entitle the guest to a refund for unused accommodation.
For monthly or longer stays, any refund for an unused period will depend on the agreed booking terms and the circumstances of the cancellation.
Guests should contact MyBuddyHome before making arrangements to leave early so that we can review the situation.
5. Security Deposit
If a security deposit is required, the amount and conditions will be communicated before check-in.
The deposit may be used to cover documented:
- Damage to the property or its contents;
- Loss of property belonging to MyBuddyHome;
- Unpaid charges;
- Additional cleaning required as a result of misuse; or
- Other costs for which the guest is responsible under the accommodation agreement.
Normal wear and tear is not considered damage.
Any remaining refundable deposit will be returned according to the applicable booking terms.
6. Changes to a Reservation
Requests to change dates, guests or other reservation details are subject to availability and may affect the price or other booking conditions.
A change is not confirmed until MyBuddyHome has approved it in writing.
7. Cancellation by MyBuddyHome
If MyBuddyHome needs to cancel a confirmed reservation before check-in for reasons within our responsibility, we will communicate this to the guest and provide the refund or alternative arrangement required under the applicable booking terms and law.
8. No-Show
If a guest does not arrive on the agreed check-in date without contacting MyBuddyHome, the reservation may be treated as a cancellation or no-show according to the applicable booking terms.
9. Exceptional Circumstances
If circumstances outside the reasonable control of the guest or MyBuddyHome affect the reservation, we will discuss the available options with the guest and handle the situation in accordance with applicable law and the agreed booking terms.
10. Contact Us
For cancellation, refund or reservation questions, please contact:
MyBuddyHome
Mokattam, Cairo, Egypt
Email: admin@mybuddyhome.com
Phone/WhatsApp: +201 555 888 999
Please include your booking name and reservation details when contacting us about an existing reservation.